Delivery & Return
Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
WoodMart offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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Standard delivery Get it in 3-5 working days |
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Orders over $100: All day delivery. Order anytime: |
FREE |
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Orders under $100: All day delivery. Order anytime: |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
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Standard delivery Get it in 2 working days |
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All day Delivery from 7am - 8pm. Order anytime: |
Fromu$20 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
From $35 |
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Next day delivery it next day on weekdays |
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All day delivery from 7am - 8pm. Order by 7pm: |
Fromu$30 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From $45 |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
If your order hasn’t arrived yet, you can easily check the latest status by using our Order Tracking feature on our website.
🔍 Track your order here: [Track Order]
Just enter your Order ID or registered email to view real-time updates.
If you need further assistance or the tracking info isn't clear, feel free to contact us directly at:
📞 Phone: +91 62918 09508
💬 WhatsApp: 99035 21483
📧 Email: support@fotoframe.in
Delivery on public holidays may vary depending on your local courier partner and region. While we do process and dispatch orders on working days, deliveries may be delayed on national or regional holidays.
If you have a specific date or urgent delivery in mind, please contact us in advance so we can assist you accordingly.
📞 Phone: +91 62918 09508
💬 WhatsApp: 99035 21483
📧 Email: support@fotoframe.in
We're always happy to help!
Yes, we deliver to most pin codes across India.
To check if we deliver to your area, please enter your pincode at checkout or on the product page. Our system will instantly let you know about delivery availability and estimated timelines.
Still unsure? Share your pincode with us here, and we’ll be happy to confirm it for you right away!
Yes! We’re happy to offer Free Shipping on eligible orders across India.
Whether you're ordering a personalized gift or business stationery, you can enjoy hassle-free delivery without any hidden charges. Free shipping is automatically applied at checkout—no coupon code needed!
Note:
Free shipping may apply based on order value, location, or during special promotions.
Some remote areas or express delivery options may carry additional charges, which will be clearly mentioned at checkout.
Have questions about your order or shipping eligibility?
We’re here to help!
📧 support@fotoframe.in | 📞 +91 62918 09508 | 💬 WhatsApp: 99035 21483
Fotoframe offers a hassle-free 30-day return policy, subject to the type of product purchased.
Since our products are custom-made based on your unique design and specifications, they are generally not eligible for returns.
However, if there’s a manufacturing defect or the product doesn’t match the approved design, please contact us within 30 days, and we will work with you to resolve the issue.
For any concerns, feel free to reach out:
📧 support@fotoframe.in | 📞 +91 62918 09508 | 💬 WhatsApp: 99035 21483
We’ll ensure the issue is resolved quickly and fairly, in line with our return policy.
Online store of household appliances and electronics
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